We are a Microsoft Academic Education Partner (AEP) selling Microsoft Academic licences to accredited academic institutions that qualify as Qualified Educational Users, and a Microsoft Cloud Solutions Provider (CSP) managing the entire Microsoft cloud customer lifecycle, including digital transformation.
Tuesday, November 23, 2021
Digital transformation and the customer experience
Seamless communication, creativity, and immediacy are key factors in the digital transformation of the customer experience. As customers face pandemic-induced circumstances driving accelerated digital adoption, companies are finding they must develop a strategy for digital transformation catering to the needs of the modern-day user. That user demands authenticity, personalization, and empathy.
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