Tuesday, June 29, 2021

Our approach to responsible AI

This video highlights six important principles Microsoft considers before pushing their AI products to production.

AI Cybersecurity Training

Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.

Security Analytics and Operations: Industry Trends in the Era of Cloud Computing

Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. Subscribe here!

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Predictive Analytics

This infographic is an overview of how Azure Machine Learning is the best way to transform your business with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business.

View: Predictive Analytics

The power of AI comes with a powerful responsibility

This blog article from Microsoft discusses how AI has the potential to transform the future of work, and it is critical that businesses foster a culture that includes everyone as they incorporate AI strategies. The biggest potential that AI holds is its ability to help us work together to tackle our toughest problems and it requires the shared responsibility to think about not just what AI can do, but what it should do.

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Tuesday, June 22, 2021

Drive innovation with insights: engage customers, empower employees, and transform business solutions

Drive innovation with insights to engage customers, empower employees, and transform business solutions.

View: Drive innovation with insights: engage customers, empower employees, and transform business solutions

How Starbucks is using AI to improve the customer experience

At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.

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How the Atlantic is preserving published history with Azure AI

The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their content.

Wednesday, June 16, 2021

Intelligent, Trusted, Flexible

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

View: Intelligent, Trusted, Flexible

Tuesday, June 15, 2021

The Workforce of the Future eBook

New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.

View: The Workforce of the Future eBook

The Role of AI and People Analytics in Developing the Leaders of Tomorrow

While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success.

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HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

ROI Azure Synapse

This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.

View: ROI Azure Synapse

Partner Opportunity Playbook: Business Analytics and AI

This playbook highlights the various ways Microsoft Analytics and AI can help your customer's business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.

View: Partner Opportunity Playbook: Business Analytics and AI

Wednesday, June 09, 2021

Tuesday, June 08, 2021

How to build autonomous systems with AI

This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.

Building the AI-Powered Organization

The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success.

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How to Use AI in Sales and Marketing

This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.

2 Types of Artificial Intelligence

Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.

View: 2 Types of Artificial Intelligence

Analytics and AI Microsoft Principles

This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. Additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.

View: Analytics and AI Microsoft Principles

Tuesday, June 01, 2021

Subscribe now!

Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!

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Future Generali uses Microsoft AI to Deepen Customer Engagements

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.

AI Cybersecurity Training

Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.

Security Analytics and Operations: Industry Trends in the Era of Cloud Computing

Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. Subscribe here!

View: Security Analytics and Operations: Industry Trends in the Era of Cloud Computing

Cloud computing will be a gold mine in the post-COVID era

Companies needed to embrace change as the COVID-19 pandemic brought new challenges and continues to have a multi-sector impact on nations, b...