Tuesday, December 13, 2011

Interesting tidbits about Android

It is that time of the year when we folks start taking stock of what has happened in our lives with only a few days to Christmas and to 2012. While browsing through the Talk Android site, a number of interesting facts cropped up.

In one of the articles, the author mentions that during the Google’s announcement of its new Google Music Service in November, one such tidbit of knowledge dropped was the fact that, in regards to Android activations, over 200 million devices have been activated globally, and that’s up 100 million from May.  That’s a whopping 550,000 per day! 

In another article, Eric Schmidt, Google-CEO in August said that Google believes there are some 200,000 Android devices being activated every day (compared to 160,000 activations a day that we reported in June). That is 1.4 million devices sold every month (and that was 4-months ago) and  it’s pretty obvious people are getting the message that Android is clearly the optimum smartphone platform. This month alone, that number has already hit 300,000 devices being activated daily!  That is truly a staggering number, and a real milestone for the Android platform. Before we know it, we’ll be seeing half a million devices activated daily.

Sunday, October 23, 2011

MPESA surpasses Western Union in transactions globally

It was interesting to come an article in the Daily Nation reporting Safaricom’s MPESA had more transactions than its global rival, Western Union, across the world.

The International Monetary Fund in its October outlook on the African economy observed that MPESA processes more transactions domestically within Kenya than Western Union does globally, and provides more banking facilities to more than 70 per cent of the country’s adult population.

According to Wikipedia, it was entirely developed by Kenyans and was initially sponsored by the UK-based Department for International Development (DFID) in 2003–2007. The initial concept of M-PESA was to create a service which allowed microfinance borrowers to conveniently receive and repay loans using the network of Safaricom airtime resellers. This would enable microfinance institutions (MFIs) to offer more competitive loan rates to their users, as there is a reduced cost of dealing in cash. The users of the service would gain through being able to track their finances more easily. But when the service was trialled, customers adopted the service for a variety of alternative uses; complications arose with Faulu, the partnering microfinance institution (MFI). M-PESA was re-focused and launched with a different value proposition: sending remittances home across the country and making payments.

Since then, MPESA boasts of over 14 million customers and about 28,000 agent outlets across the country. An online article on MobileMoneyAfrica cites a Central Bank of Kenya which reports that Safaricom’s mobile money service MPESA transacted a massive Kes 727.8 billion (or USD 7.278 billion) last year, which was representative of 305 million transactions carried out in the year, according to 2010 annual bank supervision report. “MPESA was still the most widely used method of mobile money transfer as evidenced by the 305.7 million transactions effected and valued at Kes 727.8 billion in the year,” reads the report in part.

This means that on average, the service moved Kes 2 billion (USD 20 million) daily.

Person-to-Person transactions for March 2011 stood at Kes 47 billion (USD 470 million) , according to figures released during the investor briefing in March.

Since being launched in March 2007, MPESA’s popularity has been growing from strength to strength. For instance, the number of users grew from 6.1 million in 2009 to 9.4 million in 2010 and 13.8 million users as at March 2011. On revenue side, Safaricom made some Kes 11.78 billion (USD 117.8 million) from MPESA last year up from Kes 7.56 billion (USD 75.6 million) the previous year, a 56 per cent growth.

According to Safaricom’s annual report for the year ended 31 March 2011, Cumulative value of transactions from inception is Kes 828 billion (USD 8.28 billion). M-Pesa competes with services such as Airtel Money, Orange Money and Yu-cash. “In only four years of existence of mobile phone money transfer services, four mobile operators have enrolled over 15 million customers,” the CBK report says.

According to Mumo, Orange Money transacted over Kes 50 million (USD 500,000)  on the first month of launch late last year but the figure could now be over half a billion. “Orange Money allows bigger transactions and that is why we want to partner with Saccos,” Mumo said.

The popularity of MPESA has seen the service attract international recognition. The service won the Mobile Money for the Unbanked Award at this year’s Global Mobile Awards 2011 in Barcelona, Spain. The service is also being tried in other countries. In Tanzania, where the product was launched by Vodacom, MPESA has 1.6m active and 7 million registered users.

The service has however failed to pick in South Africa where it was launched in August last year in partnership with Vodacom. Last month, Vodacom disclosed that it has only managed to register about 100, 000 MPESA users in SA so far. Vodacom said MPESA has fallen short of its expectations for the product. When it unveiled the product, Vodacom said it expected to sign up 10 million customers within three years.

Thursday, October 06, 2011

Kenya’s calling rates go up

Well, as expected Safaricom did increase its calling rates by 33% due to the double digit inflation being experienced, and a free falling shilling that was trading as low as Ksh 104 to the dollar, and which is reportedly the second worst currency in the world as last week.

This was surprisingly the only performing sector that had not made any increases on its services or goods, and the first price increase in airtime in 11 years!  The low-cost call strategies that had been adopted by yuMobile and Airtel seems to have not paid fruits, as in fact reports indicate that they actually lost customers in the three months to June 2011. On the other hand, Safaricom and Telkom Kenya, who had opposed this strategy, gained new subscribers.

Airtel lost 5% of its customers, which translates to 202,970 in the last quarter of the year; and losing its market share to 14.3%. yuMobile 1,554 of its customers between March and June this year. In the same period, total number of mobile phone subscribers stood at 25.27 million (including about 4 million using unregistered phones).

In India, a similar trend is being observed where mobile tariffs, raised recently for the first time in years, are set to rise further, a clear signal that the Indian telecom sector's tryst with cut-price tariffs has all but ended.Sunil Mittal, chairman of Bharti Airtel, told an industry conference that mobile phone companies had little choice but to raise call charges because they had to offset lower revenues from rural markets.

"This correction is required to compensate companies for their rural operations because cost of operations has gone up exponentially," Mittal said.

Wednesday, October 05, 2011

Mobile Web in Africa 2011

The registration for Mobile Web in Africa 2011 has officially opened.

The main conference runs on November 23 and 24, 2011, with a “This is Mobile Marketing” Focus Day on November 22, 2011 and a Post Even Workshop Day on November 25, 2011.

What is it all about? Mobile Web in Africa 2011 is going to be a top, top quality conference and is part of a series of conferences organised by All Amber. Each event is designed to make a significant contribution to the harnessing of the potential of the mobile internet and applications on mobile devices in Africa.

Four hugely successful events have been held already:

  • the sell-out, highly acclaimed Mobile Web in Africa 2009 was held in Johannesburg in October 2009
  • A fantastic sister event, Mobile Web East Africa, took place in Nairobi, Kenya in February 2010
  • Mobile Web in Africa 2010 was again held in Johannesburg and again sold out
  • Mobile Web West Africa debuted in Lagos, Nigeria in February 2011 and sold out as well

At the events the agendas and speaker faculties are very, very strong, the interaction is fantastic, the environments we create are enormously rich and the outputs are superb.

The event is organized around the belief that the mobile web and apps represents a massive opportunity. Therefore this conference and its sister events in the East and West are what they would term “enablers”. Enablers to the expansion and growth of the mobile ecosystem in Africa.

For more information, visit the site (www.mobilewebafrica.com)

Monday, June 20, 2011

ICANN Approves Historic Change to Internet's Domain Name System

ICANN's Board of Directors has approved a plan to usher in one of the biggest changes ever to the Internet's Domain Name System.

During a special meeting, the Board approved a plan to dramatically increase the number of Internet domain name endings -- called generic top-level domains (gTLDs) -- from the current 22, which includes such familiar domains as .com, .org and .net.

"ICANN has opened the Internet's naming system to unleash the global human imagination. Today's decision respects the rights of groups to create new Top Level Domains in any language or script. We hope this allows the domain name system to better serve all of mankind," said Rod Beckstrom, President and Chief Executive Officer of ICANN.

New gTLDs will change the way people find information on the Internet and how businesses plan and structure their online presence. Internet address names will be able to end with almost any word in any language, offering organizations around the world the opportunity to market their brand, products, community or cause in new and innovative ways.

The decision to proceed with the gTLD program follows many years of discussion, debate and deliberation with the Internet community, business groups and governments. The Applicant Guidebook, a rulebook explaining how to apply for a new gTLD, went through seven significant revisions to incorporate more than 1,000 comments from the public. Strong efforts were made to address the concerns of all interested parties, and to ensure that the security, stability and resiliency of the Internet are not compromised.

ICANN will soon begin a global campaign to tell the world about this dramatic change in Internet names and to raise awareness of the opportunities afforded by new gTLDs. Applications for new gTLDs will be accepted from 12 January 2012 to 12 April 2012.

It will cost $185,000 to apply for the suffixes, and companies would need to show they have a legitimate claim to the name they are buying.

Analysts say it is a price that global giants might be willing to pay - in order to maximise their internet presence.

The money will be used to cover costs incurred by Icann in developing the new gTLDs and employing experts to scrutinise the many thousands of expected applications.

A portion will be set-aside to deal with potential legal actions, raised by parties who fail to get the domains they want.

Friday, June 03, 2011

Vodacom South Africa low uptake of MPESA

I was quite surprised to read elsewhere that Vodacom SA has had such a poor uptake of MPESA unlike its sister companies in East Africa.

So far it had only registered about 100,000 MPESA users since August 2010, whereas it had expected to registered 10 million MPESA users within the next three years. Compare this with 8.6 million registered users in Tanzania and 12 million registered users in Kenya.

Guess that is due to the level of economic development and sophistication of the banking sector in SA compared to what we have in Eastern and Central Africa, where a majority of the populace was unbanked till the other day when banking responded to the needs of the mass and low income segment, which supported by Safaricom’s MPESA, has seen it moving close to Ksh 600 million monthly.

Mobile phones and the link to cancer

Though at this stage a WHO study says that mobile phones are possibly carcinogenic, it just confirms what has been fears of the estimated five billion mobile phone users globally.

The link seems to point at a type of brain tumour especially for the mobile phone addicts who cannot help put down their phones from their ears. Advise now is text more and text less especially in this era where talking over the mobile phone is far cheaper than texting.

So next time you want to chase after those free calls all night long, think twice, you never know!

Friday, April 15, 2011

Is it worth it, mobile number portability in Kenya?

Barely two weeks after CCK launched the mobile number portability, latest statistics released by the regulator indicates that only 8,000 subscribers have migrated their numbers as of April 13, 2o11.

This amidst the claims from the mobile phone companies accusing each other of sabotaging the process and frustrating outbound subscribers in a bid to lock them in within their network, and which CCK has gone public to deny that this is not the case.

The reasons for the low uptake in porting requests have been attributed to two major aspects that define the unique Kenyan calling habits.

Firstly, quite a number of the subscribers have at least two SIM cards, enabling them enjoy services of two or more networks (I have to admit I am one of them, and frankly, not bothered at all with migrating when I can still enjoy the benefits of the two networks subscribed to).

Secondly, the issue of long delays before porting and the porting fee which locally has been capped at KES 200 is also another factor. The cost is way above that of purchasing a new SIM card that can cost anywhere from KES 10 to KES 50, and besides providing more than two hours of talk time in this era of KES 1 per minute call.

Porting Access Kenya Co Ltd targets at least 300,000 ports a year, for it to break even. To meet this (impossible), the firm must process over 25,000 ports a month (so far they might get 16,000 porting requests in April if the momentum is sustained). This casts doubts whether Porting Access Kenya Co Ltd might return any profits.

The firm’s local partner has spent € 2.5 million (KES 300 million) on the MNP platform and operations. The firm currently has 15 employees on its payroll.

Mobile phone firms have introduced a number of offers to tempt subscribers  to port.

Safaricom says it invested KES 800 million (USD $10 million) in new equipment and service awareness.

Telkom Kenya's Orange says it has spent KES 360 million (USD $ 4.5 million) .

Analysts say the service came four to five years late into the Kenyan market.

And this was confirmed by a study conducted by TNS RMS, which indicated that in Kenya, multi-SIM holding is a common practice with 40% of the mobile phone subscribers holding more than one SIM. The results of the study by TNS Mobile Life study is quite interesting and looks at other aspects of mobile telephony across the world. You can access at www.discovermobilelife.com.

Wednesday, March 23, 2011

April 1 it is for the number portability

Further to my earlier post on the forthcoming number portability that is due to start starts in 10 days, it is now official that subscribers will have to pay to switch operators at a one-off fee of KES. 173 (USD 2.03). 

The four mobile phone operators in the country — Safaricom, Airtel Kenya, Telkom Kenya and Essar Telecom Kenya Ltd, trading as yu — started technical trials on Friday last week.

The Communications Commission of Kenya (CCK) said the operators were ready for the launch.

Porting Access Kenya Ltd, the firm carrying out the project, is targeting 300,000 ports (number of subscribers switching operators) a year.

The first step is to inform your current and new operator of the intention to switch. The next move would be to surrender your SIM card to the current provider and acquire another SIM card from the new network.

The service will be activated within two working days after paying the porting fee to the provider facilitating the transfer. However, it would take at least 60 days before switching networks again.

For instance, those leaving Safaricom would lose the value added services subscribed for earlier such as M-Pesa. However, they would tap into the services in the new network.

Already Safaricom is on the warpath in a bid to retain its customers, and is offering the cheapest post paid options such as PostPay100 where a subscriber paying KES 1,000 (approx. USD 11.83) is entitles to 900 minutes in-network calls, 100 minutes out-of-network calls, 100 smses in-network and 100 MB data bundle; to the PostPay2500 that entitles you to 2,200 minutes in-network calls, 300 minutes out-of-network calls, 250 smses in-network and 100 MB data.

Do not forget too that Safaricom now is charging Blackberry subscribers only KES. 999 for usage per month!

Over to you Airtel and others for your better options!

Friday, March 18, 2011

Mobile number portability ON in Kenya

Come April 1, 2011 Kenyan mobile subscribers will start changing their mobile phone service providers without having to surrender their numbers as early as next year at a charge of Ksh. 200 (USD $ 2.35).

Telecoms market regulator, the Communication Commission of Kenya (CCK), initiated the process in 2010 through newspaper advertisements asking the public to submit their views on the number portability service.


Though CCK had given the mobile phone service providers a deadline of December 31, 2010, this passed as they failed to start implementing the service. CCK had identified number portability as one of the necessary interventions required to further enhance a competitive environment. Benchmark studies carried out by CCK indicates that Service Provider Number Portability (SPNP) offers effective intervention in markets that are dominated by single players.

In Africa, number portability has been implemented by three countries so far: South Africa in 2006, Nigeria in 2007 and Egypt in 2008. The process of switching will not be automatic for first users—it will take a maximum of three days from the time of request for the service to be able to use the feature.   Compare with other countries already on number portability, prior to March 2008 it took a minimum of 5 working days to port a number in the UK compared to 2 hours only in USA, as low as 20 minutes in the Republic of Ireland, 3 minutes in Australia and even a matter of seconds in New Zealand. By end of 2009, UK had reduced the period to not more than 2 hours through the  recipient led porting  implemented on 1 September 2009.

Airtel Kenya has taken to aggressive advertising of the number portability and is hoping to persuade more subscribers, especially from Safaricom migrate to Airtel due to its low cost calls and service support. However, it seems that mobile money transfer services such as MPESA are excluded from the portability service, ensuring that Safaricom retains its army of 18 million users, ensuring that its major revenue line is still intact.

Time will tell us if the recent price wars will bring rewards to the telecoms that have been viciously involved in the fight to attract new subscribers.

Tuesday, February 22, 2011

Kenya’s mobile telephony and Internet review for 2010-2011

airtel          safaricom       yu  brand_orange_together

In brief

The Communications Commission of Kenya (CCK) recent quarterly report for 2010/2011 confirms what we have known so far, that the recent price wars between Safaricom and Airtel have led to increased mobile line subscribers and reduced revenues for the telcos. Click here to access the report.

Overall teledensity rose to 56.9 per cent from 53.3 per cent in June 2010, with mobile services accounting for 55.9 per cent.

Mobile traffic and usage patterns

A total of 6.63 billion minutes of local calls were made on the mobile networks against 6.05 billion in the previous quarter, representing 9.6 per cent increase. Similarly, the number of voice minutes received on all mobile networks was 6.63 billion minutes, representing 97.5 per cent increase from the same period of the previous year. The number of SMS recorded during the quarter was 740 million text messages compared to 769.6 million text messages sent the previous quarter. This is attributed to the recent price wars between Safaricom and Airtel Networks, and which have featured recently in the Kenyan parliament where the government was concerned at the projected drop in tax revenues from the telcos amounting to KES. 5 billion (USD $ 62,500,000).

Internet traffic and usage patterns

The total number of internet subscriptions registered 4.3 per cent growth from 3.09 million in the previous quarter, Jun 2010, to 3.2 million in the quarter under review. The number of internet users was estimated at 8.69 million from 7.8 million users in the previous quarter. Broadband subscriptions increased from 18,626 subscribers in the previous quarter to 84,726 representing 0.97 per cent of the total internet subscriptions in the country, and is the primary driver towards the internet subscriptions.

Mobile operators continue to dominate the internet market with more than 98 per cent of the Internet market share being through mobile services

The international internet connectivity bandwidth recorded marginal decline from 20,384.12Mbps in the previous quarter to 20,209.56Mbps during the quarter under review. This was as a result of decline in VSAT connectivity.

Mobile tariffs

Mobile tariffs reduced significantly over the quarter registering an average of KES 2.65 (USD $ 0.033) for on-net calls per minute from KES 4.78 (USD $ 0.059) per minute in the previous period and KES 2.5 (USD $ 0.03) for post-paid subscribers at the end of the quarter under review.

This represents 33.4 per cent reduction on pre-paid tariffs and 55.5 per cent on post-paid tariffs from the previous period.

The tariff decline is attributed to an interconnection determination by the Commission during the period that saw mobile termination rates reduced to KES 2.21 (USD $ 0.028) from KES 4.42 (USD $ 0.055).

Friday, February 04, 2011

People Power! Internet Power and African Revolutions

225px-Flag_of_Tunisia.svg

 

 

 

 

 

The events in the last few weeks in Tunisia and Egypt have been very interesting to follow. Who would have thought that one day an African government would be overthrown in a revolution (Dignity Revolution) largely attributed to an Internet savvy generation.

Looking more closely at the events unfolding, one would not have failed to have noticed that this youthful chunk of the population has been exposed to modern cultures – hip hop, Facebook, YouTube, urbanization, technology etc. Now try and compare them against the old generation of leaders that are  deeply steeped towards spiritualism, corruption and short sighted policies that can be considered ultra conservative, and what you have is a time bomb waiting to explore. In this case modernity is viewed as as a self-liberating process, with technology that provides an opportunity to other cultures and worlds not previously accessible to them. To them the old generation is a major stumbling block to all that they aspire for, wish for and dream of attaining in their lifetime. At stake was a dictatorship so typical of Africa countries that had an overdue date stamp and had lost touch with its citizenry in the 21st century.

According to the 2010 CIA World Factbook, Tunisia’s estimated population in July 2010 was 10,589,025, with an age structure as shown below:

0-14 years: 22.7% (male 1,227,238/female 1,149,796)
15-64 years: 70.1% (male 3,701,661/female 3,652,322)
65 years and over: 7.2% (male 352,003/female 403,319) (2010 est.)

the total total median age is 29.7 years, representative of a country with a large population of its citizenry in the below 35 years that is evidently been Internet fed.

This is supported by statistics provided by Internet World Stats site that shows that there are were 3,600,000 Internet users as of June 10,  a 34.0% of the population penetration rate that places among the top African countries with the largest proportion of its citizenry on the net.

Further analysis of its social networking behaviourism of this youth by Socialbakers, a marketing consulting firm that specializes on Facebook usage, shows that there were a total of 2,066,340  Facebook users this month, which is 57.40% penetration of its Internet users! Interesting aspects of the age structure is revealed by analysis of the Socialbakers site as illustrated below:

country-age-pie-tn

As can be seen, 80% of these users are between 16-34 years, and you can begin now to understand what the so called “Generation Y” is capable of doing!

It will be even more interesting to watch the cascading effect of Tunisia’s revolution in Jordan and Kuwait, and any other Arab countries in the Middle East. Egyptians, under 30-years rule of Mubarak is undergoing cataclysmic changes in political spheres, and will perhaps make one day a fine reading on history of how modern or contemporary technologies revolutionize the world we live in.

Thursday, January 20, 2011

facecrook

facebook_login

Whilst still on Malaysia, the crooks here are going to the book, Facebook, that is. A common story all over the world with the new social networking era.

Most of the cases are identity thefts, with telephone numbers, even photographs being lifted off for crimes ranging from drug trafficking to blackmail and sexual harassment.

In Malaysia alone, some 400 crimes involving Facebook were reported to a cyber security group. According to an international survey of 2010, Malaysians are at the top with the most number of friends on social networking websites like Facebook with an average of 233, and spending up to nine hours each week logged on! Malaysia is ranked 15 with 9 899 460Facebook users (37.75% of its population), with US at the top of the list with 146 591 880users, according to the Socialbakers site. Kenya surprisingly has 999 700 users, Uganda 253 620 users and Tanzania 220 560 users.

topgrowth-november1

Facebook users the world over have been posting on many occasions personal details such as birth dates, addresses and telephone numbers on the website and which has been a boon for identity fraudsters.

Hackers operating on social networks can easily create fake profiles and send friendship requests to unsuspecting users within their target groups.

Many users have become victims of identity frauds, harassment, blackmail and lost money through various scams operated via the website.

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